I got two calls today from 877-565-8456 almost exactly 15 minutes apart. I missed the first and the caller did not leave a message, but when a second call came through so soon I thought it might be important and answered.
It turned out this was a goddamn automated dialer system calling me to tell me about a great special at my local Domino’s Pizza franchise.
Since my phone is on the Federal Trade Commission’s Do Not Call Registry, I went ahead and filed a complaint with the FTC. The notes on the complaint page and the form reminded me that, since I have done business with Domino’s in the last 18 months, the Do Not Call terms don’t apply, but I went ahead and filled out the form (completely truthfully) anyways to get the events registered.
I did a little more digging and found out that, since the number they called was a cell phone and they were using an automated dialer and prerecorded message, they are in violation of Federal Communications Commission regulations. As this is a different law and a different governmental agency, I filed a complaint with the FCC as well.
They were probably within the FTC’s rules, but the FCC’s page seems pretty iron-clad. I also hit all the keys that Domino’s recording prompted me to so I could get on their Do Not Call list (unsurprisingly, the machine wouldn’t take “NO!” for an answer and made me confirm my confirmation before it would take me off) so at least I don’t have to wait for the 18 months to expire. If they call again they will be violation of the FTC rules.
All bitching to the government aside, any company that is going to repeatedly cold-call me in the middle of the workday to play me an automated pitch can go get skull-fucked: I’m done with Domino’s.
Because I’m an asshole, I also called the local Domino’s, asked for the manager, and informed him (Michael) that I’d received prerecorded marketing calls on my cell, that such calls violate FCC regulations, that I’d filed a formal complaint, and that the calls had cost Domino’s any future business from me. I know he probably could give a shit, but getting chewed out generally pisses people off (especially when they have to be polite afterward) and who knows, maybe he’ll complain up the ladder about the retarded marketing driving customers away.
Did I mention that I LOATHE telemarketing and telemarketers?